Gradient Securities, LLC has developed a business continuity plan for how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will be flexible in responding to actual events as they occur. With that in mind, we are providing you with information about our business continuity plan so that you are aware of the impact on our services. If you have questions about our business continuity planning, you can contact us at firstname.lastname@example.org for more information.
If after a significant business disruption you cannot contact us as you usually do at 1-866-991-1539, you should call our alternative number 1-800-407-4137. If you cannot access us through either of those means, you should contact your variable annuity, mutual fund or variable universal life company directly to provide prompt access to funds and securities, enter orders and process other trade-related, cash and security transfer transactions.
Our Business Continuity Plan
We plan to quickly recover and resume business operations after a significant business disruption. We will respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees and regulators; alternate physical location of employees; critical supplier, contractor and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.Download Statement
Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to an alternative site when needed and expect to recover and resume business within 12 hours. In a disruption affecting our business district, city or region, we will transfer our operations to a site outside of the affected area and recover and resume business within 48 hours. In either situation, we plan to continue business, and notify you through our web site, www.gradientsecurities.com, or our customer emergency number 1-800-407-4137, how to contact us. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer's prompt access to their funds and securities.
Gradient Securities, LLC is committed to safeguarding the confidential information of its clients. This information includes all personal data that we collect from you in connection with any of the services provided by Gradient Securities, LLC.
We collect personal information about you for business purposes, such as evaluating your financial needs, processing your requests and transactions, informing you about products and services that may be of interest to you and providing customer service. We collect non-public information about you from the following sources:
- Information we receive from you on applications and other forms (including, but not limited to, your name, date of birth, address, telephone number, e-mail address, social security number, employment information, assets, income, investment experience and health information);
- Information about your transactions with us, our affiliates and others;
- Information we receive from consumer reporting agencies and other entities not affiliated with Gradient Securities.
We limit access to non-public personal information to those employees, representatives and agents who need to know in order to conduct our business, service your account, keep you informed and help you accomplish your financial objectives. Our employees, representatives and agents are required to maintain and protect the confidentiality of your personal information and must follow established privacy procedures. We maintain physical, electronic and procedural safeguards to protect your personal information.
In the regular course of our business we may disclose some or all of the non-public personal information described above with our affiliates and with non-affiliated third parties as necessary to affect, administer or enforce transactions that you request or authorize, or in connection with processing or servicing a financial product or service that you request or authorize.
Gradient Securities is a fully disclosed introducing broker-dealer and a member of the Financial Industry Regulatory Authority ('FINRA'). Gradient Financial Group is a family of financial services companies that include Gradient Investments LLC (a registered investment advisor), Gradient Insurance Brokerage Inc. and Gradient Advisors LLC. Due to the complementary services offered by these affiliates (based on the types of investments of the client), non-public client information is shared between these affiliates as necessary to affect, administer or enforce a transaction or to process or service a financial product or service that you request or authorize.
Personally identifiable information about you will be maintained during the time you are a client, and for the required time thereafter that such records are required to be maintained by federal and state securities and insurance laws. After this required period of record retention, all such information will be archived or destroyed. In all other respects, the information about former clients is treated in the same manner as information about current clients.
We strive to keep our customer records complete and accurate. We will give you reasonable access to information we have about you. Most of this information is contained in account statements that you receive from us and applications that you submit to obtain our products and services. We encourage you to review this information and notify us if you believe any information should be corrected or updated. If you have any question or concern about your personal information or this privacy notice, please contact our Compliance Department at 1-866-991-1539, or by mail at 4105 Lexington Avenue, Ste 380, Arden Hills, MN 55126.
"Opting-Out" of Third Party Disclosure: If you do not want us to share your information (other than as prescribed by law) with any nonaffiliated third parties, including the registered representative servicing your account when he or she leaves us to join another firm, you may contact our Compliance Department by calling our toll-free number: 1-866-991-1539 or by mail at 4105 Lexington Avenue, Ste 380, Arden Hills, MN 55126.
Securities are not FDIC insured, are not guaranteed against market risk and may lose value. All illustrations used on this website are hypothetical and assume certain facts, figures or rates of return. Some illustrations may show how a market index has performed. An investor cannot invest in an index, although there are some investments designed to mirror index performance. Past performance is not a guarantee of future results.
Any guarantees for insurance products are based on the claims paying ability of the issuing insurance company. Annuities are long-term contracts intended for retirement purposes, and should not be purchased with funds for which there will be an immediate or short-term need, as early withdrawals can result in tax penalties and/or surrender charges.
Neither Gradient Securities, LLC nor any of its registered representatives are permitted to give legal or tax advice on behalf of Gradient Securities, LLC, its subsidiaries or affiliates.